Privacy Policy

1. Scope and responsibility

This policy covers stukalinbuild.com and information handled by its operator for guide sales and customer support. Lava.top checkout, its payment providers, and your email provider operate their own services under their own privacy policies. This website does not operate the lava.top payment page.

The website operator identified above is responsible for our handling of personal information. Contact gepeek62@gmail.com for privacy questions.

2. Information we handle

• Website connection information: routine hosting logs may contain your IP address, request time, requested page, browser information, and referring page. We use these logs to operate the website, investigate errors, and protect against abuse.
• Messages you send: your email address, name if provided, message, and any order details or attachments you choose to share when asking for support, a refund, or a privacy action.
• Purchase and refund information: information made available to us by lava.top or supplied by you, such as the checkout email, order reference, edition purchased, amount, currency, payment status, and refund status. We use it to administer your order and keep appropriate business records.

We do not collect full card numbers or card security codes on this website. Enter payment details only in the secure checkout supplied by lava.top and its payment providers. Do not email payment-card details, passwords, or unnecessary sensitive information to us.

3. Why we use information

We use information to provide access to the correct purchase, help with downloads, answer messages, process refunds, investigate duplicate or unauthorized orders, secure and troubleshoot the website, and meet applicable accounting or legal requirements.

We do not automatically enroll guide purchasers or support correspondents in a Stukalin Build marketing mailing list. Purchasing a guide or requesting help is not consent to unrelated promotional emails.

4. Cookies, tracking, and links

Our current website does not use advertising pixels, third-party analytics tools, or marketing cookies. It does not provide a visitor registration or payment-card entry form. Your browser and hosting services may still process routine technical information needed to load the site.

Because the site does not use cross-site advertising tracking, a browser's Do Not Track signal does not change how this website functions. We do not sell personal information or share it for cross-context behavioral advertising.

Clicking a purchase button takes you to lava.top. Its pages may use their own cookies, analytics, account tools, and payment-service integrations. Those are not controlled by this website. Review lava.top's Privacy Policy and the relevant payment provider's notice before entering personal or payment information there.

5. Who may receive information

We use service providers to host the website, handle email, provide digital-product checkout and access, and process payments or refunds. These include our website host VDSina, the email service used for our support address, lava.top, and its payment providers. They may process the information needed to provide their services; lava.top and payment providers may also have independent legal obligations.

We may disclose relevant information where legally required, to respond to a valid legal request, protect against fraud, or establish or defend a legal claim. We do not sell customer email lists.

Customer stories displayed publicly may include a display name, general location, and selected message. Private support correspondence is not published by default. Contact us if you have a question or removal request concerning a published message.

6. Retention, security, and international processing

Routine website logs are managed on a rotating retention schedule. We keep support, purchase, and refund records for as long as reasonably needed to resolve the request, administer the purchase, meet applicable recordkeeping requirements, and address disputes. Information may need to be retained longer for a specific legal obligation or investigation.

The website uses HTTPS. We take reasonable steps to limit access to information, but no website, email system, or payment service can guarantee absolute security. Do not send sensitive information that we do not need.

Our website hosting and other service providers may process information outside your state or country, including in Europe. The privacy rules in those locations may differ from the rules where you live. Our responsibility to protect information under applicable law is not removed by using an overseas provider.

7. Your choices and privacy requests

Email gepeek62@gmail.com to request access to, correction of, or deletion of personal information we hold about you, or to ask us to restrict its use. Depending on the law applicable to you, you may have additional rights, including portability, objection, appeal, or a complaint to a regulator.

We will respond within the period required by applicable law. We may ask for limited information to verify that the request relates to you and to locate the relevant record. We will not require full card details or a password. Some records may need to be retained for legal obligations, fraud prevention, or an unresolved order or dispute.

You will not be treated unfairly for exercising privacy rights. For account information held independently by lava.top or a payment provider, also use that provider's privacy-contact process; we cannot directly change every record in their systems.

8. Children and policy changes

Our products and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.

We will post updates on this page and revise the date above. For a material change in how we use previously collected information, we will provide any additional notice or obtain any consent required by applicable law.